Thanks for using our platform, we hope it's doing a great job for you.
If you have any issues that you need support with please email firstname.lastname@example.org and we'll get back to you. Please bear in mind that we're in a busy period and we'll get back to you ASAP.
If track and trace data has been requested you can download that in your dashboard. If you need assistance urgently please state "Export Data" in your email title.
If you haven't check out our FAQS you may find an answer there.